I have a little side bank account, left over from when my ex was evil and demanded an account of everything I spent. A sort of little freedom fund. I have had the account for a dozen years or more. Only £100 in per month, and usually out again, never overdrawn.
Last month, it went overdrawn, due to my ebay activities (£186.03 to be precise). This attracted charges of £86.43, which was spookily similar to the amount it was overdrawn. By paying £86 over the phone, plus the monthly £100, I avoided a further £35 charge, taking the account to £0.03 overdrawn.
This month, huge paypal expenditure of £7.40 attracted charges of £107.56 as they declined a couple of payments, apparently. I have received no letters informing me of this.
Last night I had strong words (no doubt recorded) but to no avail.
A monthly payment in of £100, my expenditure £7.40, their charges £107.56. A pleasure for them to do business with me. They will be hearing from me . Bastards. And this is the bank that is ethical and you get on with them. Bastards.
Oh and did I mention it? Bastards. It is just bloody stealing.
4 comments:
Robbing bastards indeed. What you'll find now is that your bank will respond with "we're reviewing the charging system as legally required as of April 2007, we will further respond to your query when the charging issue has been resolved" or words to that effect.
Basically, in April all banks were told to sort out their charges. A complaint following your guide that you linked to would have worked just fine before April (propably) but now they have the excuse to sit on your complaint for at least 2 years if not longer. My bank owes me about 2 grand in unfair charges over the last 5 years.
go into the branch and start shouting.
Rosie says "Ring them every day to speak to the manager and don't miss a day and eventually they will get fed up and give in" Rosie had 27 years in a bank till she got pissed off with being a theiving sales bitch and quit:)
That's criminal. Do they publish an explanation of how they calculate these charges, or just make them up?
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